Customer Service Specialist (Multiple Openings)

Location: Clearwater, Florida

Job Details

Posted on July 31, 2026

Join Our Customer Service Team!Do you enjoy helping people, staying organized, and working
in a fast-paced environment? We’re looking for friendly, detail-oriented
individuals who are passionate about providing exceptional customer service.We’re currently hiring for multiple customer service
positions across several departments.
While each role has its own
responsibilities, qualifications, and pay range, they all share the same
commitment to delivering outstanding customer service.Whether you’re helping customers launch marketing campaigns,
coordinating website projects, supporting software users, or ensuring customer
orders are accurate before production, you’ll play an important role in
creating an exceptional customer experience.Schedule

  • Full-time
    | In-office | Monday-Friday 9:00 AM-6:00 PM
  • One-hour
    lunch

CompensationWe offer multiple customer service opportunities with
varying levels of responsibility and compensation.Starting pay ranges from $18.00 to $19.50 per hour,
depending on the position, qualifications, and experience.What You’ll Do

  • Provide
    outstanding customer service by phone, email, and live chat.
  • Guide
    customers through projects, orders, or onboarding from start to finish.
  • Coordinate
    with internal teams to keep projects moving smoothly.
  • Review
    information for accuracy and resolve customer questions.
  • Manage
    multiple tasks while meeting deadlines in a fast-paced environment.
  • Learn
    company software and complete administrative tasks as needed.

Requirements

  • Customer
    service experience preferred.
  • Strong
    communication, organizational, and multitasking skills.
  • Detail-oriented
    with the ability to follow written and verbal instructions.
  • Comfortable
    learning new software and using Microsoft Office (Outlook & Excel).
  • Ability
    to type at least 40 WPM (preferred for some positions).
  • Positive,
    dependable, and team-oriented with a strong work ethic.
  • Able
    to stay organized and composed while working under deadlines.

Benefits

  • Medical, Dental, Vision & Life Insurance
  • 401K, Short- and Long-Term Disability, Accident
    & Critical Illness
  • Paid Vacation time that increases with longevity
  • 6 paid holidays (NY Day, Memorial Day, 4th of
    July, Labor Day, Thanksgiving and Christmas)
  • Free yoga on-site twice a week
  • Free monthly visits to a local Chiropractor and so
    much more!

Apply NOW for immediate consideration!

Applying for: Customer Service Specialist (Multiple Openings)

About Our Company

The Culture

For the last 9 years we have been voted as one of Tampa Bay's Top 100 Workplaces. We have the mindset of a startup, with the backbones of a profitable, 21-year old, $50-million-per-year business that was organically grown with no investment capital. We provide brilliant individuals with a fun and rewarding place to work where they truly consider their co-workers friends. The atmosphere at PostcardMania is casual: we’re in jeans instead of stuffy suits, you’ll likely find a few puppies running around, and you’ll spend your breaks playing ping-pong and basketball or ordering coffee or lunch from our in-house cafe.

What We Sell and Who We Service

PostcardMania helps small businesses grow through effective and affordable marketing campaigns. While the roots of our business began as just direct mail postcard marketing, our campaigns are now exponentially enhanced with our strong catalog of online marketing services, making us truly the best one-stop shop for a small business owners' marketing needs. It is our mission to empower entrepreneurs with the affordable, turn-key marketing tools they need to have the business they always dreamed of - one that is prospering and growing.

Drug & Nicotine Free Workplace

This company is a Florida Drug Free Workplace and nicotine-free workplace. The company requires all employees to complete a pre-employment 6 panel drug screen and nicotine screen; employment status will be dependent on ability to pass this screening on a pass/fail basis.

Open House

You can use the opportunity to tour our facility and get an idea of what it is like to work for PostcardMania before applying by registering for our Open House on November 5th, 2025.

More Open Positions

1 - Establishment
4A - Copy and Proofing
6A - RPM Sales
6A - Sales Coach
General Opening